← MECOFOXMECOFOX — Refund Policy
Last updated: 2026-09-12
Full refund within 14 days of your first paid charge. No questions asked.
Email support@mecofox.com from your account email. We respond within 5 business days.
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Free trial first
Every plan starts with a free trial and no payment card is required. You are only ever charged after you choose to upgrade, so most people never need this page.
When we refund
Within 14 days of your first paid charge — full refund of that charge, no questions asked.
Accidental renewal — if a monthly renewal goes through on a workspace you did not use, and you tell us within 7 days of the charge, we will normally refund it.
Service failure — if the Service was materially unavailable for a significant part of a billing period because of us, we will credit or refund that period on request.
Statutory rights — nothing here limits any refund right you have under the law where you live.When we don't
Renewals after the first 14 days, other than the accidental-renewal case above.
Partial months — we do not prorate when you downgrade or cancel mid-cycle; your plan simply runs to the end of the paid period.
Unused runs, voice minutes or storage within a plan.How it works
Email support@mecofox.com from the email on your account with your workspace name. We respond within 5 business days.
Approved refunds go back to the original payment method within 5–10 business days, depending on your bank.
Refunding your first paid charge closes the paid plan; your workspace returns to the free tier and your data stays available to export for 30 days.Cancelling
You can cancel anytime from Workspace → Billing. No emails, no calls. Cancelling stops future charges; it does not by itself trigger a refund of the current period.
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Westpalmgolf Inc d/b/a TripleExit · support@mecofox.com